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Log-in Concerns After the Update

Log-in Concerns After the Update

by mySOUL Web Admin -
Number of replies: 0


If you are having issues logging in after the scheduled update/maintenance, please clear your web browser's data.

  1. Open the browser and click more options.
  2. Select More tools and select Clear browsing data.

     3. Select Last 4 weeks or All  as time range in the next window.


     4. Make sure that all three options are checked. Once done, click Clear data.

     5. Finally, restart the web browser.

Should you need further assistance, please let us know.